Frequently Asked Questions
Everything you need to know about bringing Vernal into your home.
What materials are used in Vernal furniture?
We prioritize sustainable, high-quality materials including FSC-certified solid wood, OEKO-TEX certified fabrics, and non-toxic finishes to ensure your home is both beautiful and safe.
How long does shipping take for large furniture items?
Standard shipping for large items typically takes 7-14 business days. You will receive a tracking link and a call from our delivery partner to schedule a specific arrival window.
What is your return policy?
We offer a 30-day trial period for all Vernal products. If you are not completely satisfied, you can return your item in its original packaging for a full refund, minus a flat-rate return shipping fee.
Do you offer assembly services?
Yes, we offer 'White Glove Delivery' at checkout for an additional fee, which includes professional assembly in your room of choice and removal of all packaging materials.
Do Vernal products come with a warranty?
All Vernal furniture is backed by a 5-year limited warranty covering manufacturing defects and structural integrity to give you long-term peace of mind.
Can I order fabric swatches before purchasing?
Absolutely. You can order up to five complimentary fabric swatches through our website to help you visualize our colors and textures in your own lighting.